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Privacy Policy

Terms and Conditions for ELG Firearms 

 

Billing Terms & Conditions

 

Payment Options

ELG accepts the following credit cards: Visa & MasterCard.

Payment Option Restrictions

All credit cards presented at time of payment must have a valid expiration date and security code.
We encrypt certain sensitive information (such as credit card information) using Secure Sockets Layer (SSL) technology to ensure that your Personally Identifiable Information is safe as it is transmitted.

Other Payment Policies

  • Payment is expected at time of purchase or upon due date of purchase order.
    • Any discounts claimed at time of purchase will be reflected in the payment.
    • Your payment information is private and will not be shared with any other party.
    • Shipping costs will be added to the product price based on weight and location of shipment.

Your Consent

By using our site, you consent to the above billing terms and conditions.
If you have any questions or concerns please contact a ELG representative at:  [email protected]

Return & Refund Policy

ELG guarantees your satisfaction and offers you returns within 30 days of order receipt. To ensure that your returned merchandise is credited properly you must first contact an ELG representative to get authorization for return and/or refund.

Packages without proper return authorization will not be accepted. Items returned will be refunded to the credit card used.

Defective merchandise must be returned with the original packaging.

To return an item for any reason within 30 days of order receipt contact an ELG representative at [email protected]  Please have ready your order information, the reason for return, and list the item(s) you are returning.

Pack the item(s) that you are returning to us. Enclose a copy of your packing slip and wrap the package securely. Be sure to apply adequate postage.

Our representative will issue your credit within two to three business days after receiving your package. All returns and billing questions must be resolved within 30 days of order receipt.

Privacy Policy

LAST UPDATED: MAY 17, 2021

ELG,  (“we”, or “us”) are licensed and certified firearm instructors. We operate in excellence and strive to provide the highest quality firearm instruction and firearm products and accessories. This policy is provided to inform you of the ways we collect, use, store, transfer and disclose your personal information. By providing your information, you agree to your personal information being processed in accordance with this Privacy Policy, as amended from time to time (as noted in the date above).

INFORMATION COLLECTION AND USE

ELG collects some anonymous information that cannot be traced back to a specific individual (when that person is not signed in with an account). For example, our web servers automatically record the IP address (the general location where the user is logged) of each visitor to our website and tracks how many people visit the website. This anonymous information is used to administer and specialize the website more effectively and gain general information about the backgrounds and sources of visitors.

ELG may also ask you to provide personal information that identifies you. We require this information when you create an account, submit an inquiry to us, become a partner, make a purchase or donation, or engage with us for promotional purposes. Such information could include your name, postal address, phone number, email address, date of birth, marital status, other demographic information, or credit card information. ELG limits the personal information it collects to that which is reasonable under the circumstances, and we only collect your personal information with your consent.

We use your personal information for the purposes we state or imply when it is collected, and we may otherwise use your personal information where permissible by law, for example, to respond to an emergency, or in the course of an investigation into illegal behavior.

 COOKIES AND SIMILAR TECHNOLOGIES

Cookies are small pieces of text used to store information on devices that visit websites. Other technologies, including data we store on your web browser or device, identifiers associated with your device, pixel technology (e.g., Facebook pixel) and other software (Google Analytics and Google AdWords), are used for similar purposes. In this policy, we refer to all of these technologies as “cookies.”

ELG uses cookies in various ways, as followed:
• Authenticating and identifying you on our website so we can provide you the services you requested, including location services.
• Keeping track of information, you have provided to us. For example, your favorites, shopping cart, wish lists, etc.
• Measuring your use of the website so that we can tailor your experience to your interests and improve our service on the website, apps, or social media platforms.
• To help us keep your account, data, and the website safe and secure.

Some browsers have “do not track” features that allow you to tell a website not to track you. These functions are not uniform. Note that if you disable cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop.

ANTI-SPAM

We want to communicate with you only if you want to hear from us. We try to keep emails and other digital communications to a minimum and give you the ability to opt into any marketing communications we send.

We will send you emails relating to your transactions on godwininternational.org. You may also elect to receive certain ministry and marketing email communications, in accordance with your preferences, and from which you may unsubscribe at any time in the last email you received.

You may also update your subscription preferences by clicking on the link in the bottom of any email you receive from ELG.

Even if you have opted out of receiving promotional communications from us, please be aware that we may still contact you for other purposes. For example, we may contact you to provide communications you have consented to receive, regarding the products you have requested, services we provide to you, or if you contact us with an inquiry.

 INFORMATION SHARING AND DISCLOSURE

ELG will not rent, sell, lease, or share personal information with other organizations, except in response to subpoenas, court orders, legal processes, or to establish and/or exercise legal rights.

DATA CONTROLLER

ELG is the legal entity that determines the purposes and means of the processing of personal data. As the Data Controller, ELG takes all reasonable steps to protect the security and confidentiality of your personal information. We protect the personal information within our custody or control with appropriate organizational, technological, and physical safeguards.

DATA PROCESSOR

ELG is a Data Controller as well as a Data Processor. However, there are times when ELG uses trusted third-party service providers to help us collect and process information. These third-party processors may have access to, store, or process personal data or client data as part of providing those services for us. We limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions and our contracts with them require them to maintain the confidentiality of such information and conform to our privacy standards. Some of these third parties may be located outside of the country you reside in, and as a result, that country’s courts, governments, or law enforcement agencies could obtain disclosure of your information in accordance with that country’s laws.

SAFEGUARDS AND RETENTION

ELG takes all reasonable steps to protect the security and confidentiality of your personal information. We protect the personal information within our custody or control with appropriate organizational, technological, and physical safeguards.

We store personal information in electronic and physical files that are secure, and our security measures include secure on- and off-site storage, restricted access to records and data processing equipment, password protocols, and encryption and security software. We conduct audits and monitor compliance with our privacy practices. If you live outside of the United States, please be aware that you are sending information (including personal data) to the United States where our servers are located. We will protect it with same protocols listed above.

We only retain personal information for as long as is necessary for the purpose for which it was collected. Legal requirements, however, may require us to retain some or all of the personal information we hold for a period of time that is longer than that for which we might otherwise hold.

COMPROMISE OF PERSONAL INFORMATION

In the event that personal information is compromised as a breach of security,  ELG will promptly notify you in compliance with applicable law.

 DISPUTE RESOLUTION

If you believe your personal information was handled incorrectly, you can contact a representative at [email protected]    

THIRD PARTY LINKS

The website may contain links to other websites operated by third parties. Please note that this Privacy Policy applies only to the personal information that we collect or receive from third parties with your consent and we cannot be responsible for personal information that third parties may collect, store, and use, including through their websites. You should always read the privacy policy of each website you visit carefully.

In addition, when you provide us with information on a third party website or platform, the information may also be collected by the third-party website and may be subject to their privacy policy.

MINOR POLICY

We do not knowingly collect children’s personal information. Users under the age of 18 must ask parent or guardian permission to use this website, request information from ELG, or purchase any resources on this website.

CONTACT 

ELG strives to keep all personal information complete, up-to-date and accurate. You or a person authorized on your behalf has the right to request changes or corrections to inaccurate or incomplete information. If you have any questions, please reach out to us via one of the avenues listed below.

1227 Burnside Ave.
East Hartford, CT
06108

(860)-593-9028

[email protected]

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